27.02.-01.03.2018, Berlin: BVG Presents Modern Customer Center Solutions
Whether telephone, e-mail, WhatsApp or live chat: Company must be able to provide their customers with every desired communication channel for the and offer the same high quality of service everywhere. This is only possible if each supervisor of a communication channel in the company constantly has access to all relevant data that it needs for the conversation with the customer.
We will be showing how this can be achieved at CCW 2018 in Berlin. It will take place from 27 February to 01 March. Here we present the BVG Omnichannel solutions for customer centers and thus an important concept for the future of the industry at the booth of a well-known manufacturer in the field of “Corporate Communications”. In accordance with the trade fair motto “Stay connected”, you can also discuss new trends and solutions for customer dialogue with us. Visit us at CCW 2018! You are welcome to talk to our experts personally on site and get to know our tailor-made communication solutions. We look forward to meeting you!